Using Webhooks In Your Operations Overview

Streamlining Operational Workflow with Real-Time Information and Maximum Security

At Radaro, we are dedicated to providing our clients with a seamless and efficient last mile delivery experience. As such, we have implemented webhooks into our platform to automate processes and ensure real-time information is available to all parties. 


In this document, we will explain how webhooks:

  • Work for operational workflow
  • Why they are safe and secure for users, and 
  • The role of Webhook Tokens

How Webhooks Work for Operational Workflow
Webhooks are a type of API that enable two applications to communicate with each other in real-time. They are a way for one app to send information to another app whenever certain events occur. At Radaro, webhooks are triggered by specific events (such as the delivery of a package) and send a message to the receiving application, triggering a specific action in response. 

Webhook events can include:

  • updating the status of the delivery, 
  • sending notifications, and 
  • even triggering further actions in the receiving application.

The integration of webhooks into the Radaro platform provides real-time information to all parties involved in the delivery process, reducing the risk of delays or miscommunication and ensures a smooth operational workflow.

Why Webhooks are Safe and Secure 

At Radaro, we take the security of our clients' information very seriously. Our platform is built to ensure that user data is protected at all times, and our webhooks are no exception. They operate using secure protocols, such as HTTPS, which protect the information being transmitted, and only send information that is relevant to the specific event. This ensures that sensitive information is not being shared unnecessarily.

Webhook Tokens: An Additional Layer of Security

To further enhance the security of our platform, Radaro utilises Webhook Tokens. Tokens are unique to each client and are used to authenticate webhook requests, thus adding an additional layer of security, ensuring only authorized parties can access the information being transmitted.

The use of Webhook Tokens also helps to prevent unauthorized access to the information being transmitted, ensuring that the privacy of our clients is protected.


Conclusion

Webhooks are a powerful tool that can greatly enhance the operational workflow of last mile delivery. They provide real-time information to all parties, are safe and secure for users, and are an integral part of Radaro's platform. With the addition of Webhook Tokens, we are providing our clients with maximum security, ensuring that their information is protected at all times. 


If you're looking for a last mile visibility platform with cutting edge security, then look no further than Radaro.