Digitise your collection processes for Click & Collect orders.
Click & Collect continues to grow as a popular purchase choice for many customers across a wide range of industries.
Just like your deliveries, digitising customer or courier pick-up/collections from your warehouse can provide a range of benefits.
Benefits of Radaro Collections
- Improve Customer Communications
- SMS/Email your client when the goods are ready for collection.
- Advise of correct collection address – often customers will purchase from the store location that is different to the warehouse for collection.
- Add URL for additional information – it might be terms regarding the collection of goods, or the hours of warehouse operations.
- Customer Experience
- Expedite the collections process by removing the paperwork. No need for the warehouse team to sort through paper dockets, simply search for the job within Radaro providing a tidy and quick experience for the warehouse staff and customer.
- Digital Proof of Delivery/Collection
- The Digital POD/C not only allows the customer to sign for the goods, but you can also take photos to show the condition of goods upon collection to avoid any future disputes.
If you’d like to streamline and improve your Collections processes for your warehouse staff, while improving your customers’ experience, contact the Radaro team or email support@radaro.com