For jobs that require drivers to make a stop before navigating to the end customer, for example picking up stock for delivery at an offsite warehouse, Radaro now allows you record the entire journey using Pick Up Addresses.
For jobs that require drivers to make a stop before navigating to the end customer, for example picking up stock for delivery at an offsite warehouse, Radaro now allows you record the entire journey using Pick Up Addresses.
To add a Pick-up Location to a manual job, simply type the address into the “Pick Up Address” field. It is important to make sure that you enter the customer address into the “Delivery Address” field.
Pick up Info
Customer name: Enter here the name of the Pick up location
Pick up address: The address of the Pick up location
Pick up mobile: The contact number of the Pick up location
Pick up email: useful for when there is no mobile for the Pick up location
Date: The date of Pick up
Pick up After/Before: Enter into "Before" to set a Pick Up deadline time. Entering an an optional After time sets a window for which the Pick Up must occur within
Pick up Info may not be enabled in your management portal, please contact us if you would like to discuss this feature further.
Customer/Recipient Info
Customer name: Enter here the name of the customer. This will be used for communications to the customer
Delivery address: The address of the customer
Mobile: The contact number of the customer. This will be used for notifications
Email: useful for when there is no mobile for the customer
Comment: additional information to pass onto the driver completing the job
Reference: A unique identifier between your source system and Radaro. This could be a PO or SO number
Job description: Pass through mark down text to a work order. Enabling tables and embedded videos to pass through to the drivers App.
Date: The date the job is to be executed
Deliver after/before: Enter into "Before" to set a delivery deadline time. Entering an an optional After time sets a window for which the delivery must occur within
When you click “Create Job” and assign it to a driver, both addresses will be pushed through to the driver’s Radaro app. When the driver starts the job, they will be asked which address they would like to navigate to first; the pick-up location or the customer.
When the driver is navigating to the pick-up location, they will be colored blue to easily communicate to management they are completing the pick-up. Once the driver completes their work on-site and starts their journey to the customer address, they will be colored red to signify that the customer delivery is in progress.
