Empower Your Customers to “Self-Serve” their Delivery Window!
You define the availability, and let your customers select an arrival window that seamlessly fits into their schedule. It’s not just a feature; it’s an upgrade in service that speaks volumes.
Benefits of Radaro Dynamic Self Scheduling
Elevate Customer Satisfaction
Don’t bind your customers to your office hours. Be it early birds or night owls, or those juggling between meetings, Radaro Dynamic Self Scheduling caters to all by offering a personalised, self-serve solution.
Minimise Futile Deliveries
When customers have the choice of their date, they are more likely to be present for the arrival of your teams, cutting down on cancellations and missed visits.
Streamline Administrative Expenses
Liberate your logistics teams from the chains of endless scheduling calls and visit rescheduling. Preliminary results show up to an 80% plunge in scheduling calls!
Getting started with Radaro Dynamic Self Scheduling is as easy as 1-2-3!
1. Design Your Workflow:
Create your delivery zones and stipulate delivery windows as needed.
2. Plan Capacity:
Set your daily delivery or service call limits for each zone or time window.
3. Engage & Empower Customers:
Upon adding jobs in Radaro, customers receive an SMS directing them to a specialised web-based microsite, where they can:
a) Verify their delivery information:
b) Select their ideal delivery date based on your availability
If you would like more information regarding Dynamic Self Service or are interested in learning more about how Radaro can be integrated into your operations, contact your Radaro Account Manager or a member of the Radaro team via support@radaro.com.