Creating Skill Sets

Skill Sets allow you to restrict who can complete a job to ensure only qualified Drivers are assigned to certain jobs, plus are used in conjunction with routing to determine the time required on-site for the delivery or service call.

Step 1

On the Radaro Management Portal, go to Settings - Add-ons and click on Skill Sets 

Click the arrow to see your existing Skill Sets and Add New to add another. 

Step 2

A new pop-up screen will appear for you to enter the necessary details.

a) Skill Set name and description - Here you can enter the skill set e.g. Premium Installation and add a brief description of what the skill level requires of drivers. You can also colour code your Skill Sets for identification purposes.

b) Service Time - add the expected service/dwell time to be used on conjunction with Radaro Routing to provide the most accurate delivery windows to clients.  

c) You also have the ability to create secret Skill Sets which you can assign to drivers, however, Drivers will not be able to see the Skill Set within the Driver App.

Once all the details are entered, click the Add button (it will remain greyed out if the minimum details are not provided).   

Assigning Skill Sets to Drivers

To assign Skill Sets to drivers, simply press on the “0 Drivers” next to each Skill Set you have created and select which drivers you would like to assign. Please note that drivers can be assigned to multiple Skill Sets.

Drivers can also assign themselves to non-secret Skill Sets from the driver profile section of the Radaro app by selecting skill sets, and then tapping the skill sets they wish to assign to themselves.

Adding Skill Sets to Jobs

Now that you have created a Skill Set, you can add it to a job you create.

a) Manually adding a job - When you add a job, you will notice a button on the right-hand side labelled “Choose Skill Set”.  Simply tap this and choose which skill set you would like and select “Choose Skill Sets”.

b) Bulk Job creation via csv upload - Enter the Skill Set ID number in the Skill Set column of your csv file to enable the Skill Set to be allocated via the upload process.  

c) Creating jobs via API - if you create new Skill Sets you will need to advise your IT team so they can update the coding accordingly to accept and apply the new Skill Set.