Completion & Error Codes

Completion & Error (failure) Codes are completely customisable to your operations and allow drivers and technicians to clearly identify and communicate next required steps from the field to the company in real-time.

Completion codes for successfully completed jobs, can be optional or mandatory. Drivers can also select multiple codes if necessary.

Error (Failed) Reason Codes allow you to define why a job was unsuccessful and becomes a valuable data point, allowing companies to assess their delivery failures and make informed decisions to implement strategies and improvements to reduce future failures.

Selecting a particular completion code triggers email escalations straight back to the company in conjunction with proof of delivery photos and/or signature. This can be utilised for proactively reaching out to clients, or enabling accurate and timely billing.

Completion Code Escalations

Radaro takes job completion codes one step further, enabling for real time escalations to be triggered based on the completion code chosen.

More details regarding Escalations can be viewed here and if you want to take your escalation management to the next level, view Radaro RAECT.

Additional Guides are available for:

If you need assistance with Completion & Error Codes or are interested in learning more about how Radaro can be integrated into your operations, contact the Radaro team via support@radaro.com.