Completion & Error Codes

Completion & Error (failure) Codes are completely customisable to your operations and allow drivers to clearly identify and communicate the next required step from the company in real-time.

Advanced Completion Codes are great for companies seeking to follow up opportunities with customers or billing based on-site inspection such as roadside assistance.

Completion Codes are completely customisable to your operations and allow Drivers and Service Technicians to clearly identify and communicate the next required cause of action from the company in real-time.

Radaro Driver App - success code

Completion codes for successfully completed jobs, can be optional or mandatory. 

Selecting a particular completion code communicates the work completed straight back to the company in conjunction with proof of delivery photos and/or signature.  This can be utilised for proactively reaching out to clients, or enabling accurate and timely billing.  

Error (Failed) Reason Codes

Error (Failed) Reason Codes allow you to define why a job was unsuccessful.

These become a valuable data point, allowing companies to assess their delivery failures and make informed decisions to implement strategies and improvements to reduce future failures.

Radaro Driver app - error code

Completion Code Escalations  

Radaro takes job completion codes one step further, enabling for real time escalations to be triggered based on the completion code chosen.

More details regarding Escalations can be viewed here and if you want to take your escalation management to the next level, view Radaro RAECT.

 

Additional Guides are available for:

If you need assistance with Completion & Error Codes or are interested in learning more about how Radaro can be integrated into your operations, contact the Radaro team via support@radaro.com.